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VoiceALERT OmniMessaging system for Healthcare
Streamline healthcare operations and maximize productivity
Escalating costs, changing healthcare needs, and rigorous regulatory requirements are spurring healthcare organizations to put every aspect of their operations under a microscope. As a result, many organizations are moving costly, highly manual processes and activities online to improve efficiency and positively impact their bottom lines.
Healthcare organizations are in a constant state of flux to respond to ever-changing needs and expectations, whether caused by something as common as emergency room holiday peaks overloading a local hospital or as serious as a spike in claims due to a wide-spread contagion or mass casualty situation. Normal operations suddenly shift into crisis mode with only a moment’s notice. The VoiceALERT OmniMessaging system provides healthcare organizations with the power and flexibility to communicate effectively and reliably in any situation.
Modernize communication strategies, staffing capabilities, and crisis management plans
With the VoiceALERT mass notification system, healthcare organizations are able to:
- Communicate in less time using fewer resources.
- Hospital administrators require nurses, physicians, and other staff to be reachable anytime and anywhere. Facility emergency managers and risk managers have the additional responsibility of coordinating with local first responders, other medical facilities, federal agencies, and surrounding communities. The VoiceALERT OmniMessaging system can quickly deliver messages to one or thousands of target recipients. An individual, group, or an entire organization can be contacted in minutes. VoiceALERT’s OmniMessaging system will cycle through multiple voice and text devices until a successful delivery is made.
- Schedule personnel on short notice with minimal effort.
- Scheduling extra staff to cover spikes in patients requiring treatment is a slow, inefficient process that takes valuable hospital resources away from their primary responsibilities. Rather than tying up personnel on the phones, hospitals and other healthcare organizations can use the VoiceALERT OmniMessaging system to recruit employees, volunteers, and other contacts to fill a specific number of positions and open shifts. Once enough staff respond to fill the needed positions, the broadcast will automatically end.
- Reach more customers at a low cost-per-contact.
- VoiceALERT’s fully managed OmniMessaging system dramatically decreases the time and resources necessary to complete communication tasks. Increase proactive customer communications without straining or growing your staff. Move traditionally manual processes, such as welcome calls to new members or policy-change follow-up calls to existing members, to an automated system to accomplish more while keeping costs low.
- Satisfy legal communication requirements.
- The VoiceALERT OmniMessaging system provides instant feedback on message attempts, deliveries, and receipt confirmation, creating a clear and organized audit trail for healthcare administrators.
VoiceALERT for Healthcare
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